Shipping Policy

We pack and ship all orders generally within 24 hours of purchase (excludes weekends, public holidays and sale periods).

You will receive an email with tracking (if that was your selected shipping option) for your order once dispatched,
always check your junk folder as sometimes they can end up there.

TRACKING YOUR ORDER

Please use the Australia Post website to track your order with the tracking number provided in your email shipping notification. 

PLEASE NOTE: AUSTRALIA POST DELAYS
Please check the Australia Post website regarding postage delays, please do not email us asking where your order is, this is out of our control and can only see the same details and information you can when using the tracking number on their website.
Please visit the Australia Post website for the latest in postage delays. 

STANDARD POST SHIPPING TIMES
Queensland

Metro - up to 3 business days

Country - up to 5 business days

All other states:

Metro - up to 3-6 business days, depending on lodgment and destination points.

Country - Please ask at your local Post Office.

For more information, please visit Australia Post here.

 EXPRESS POST SHIPPING TIMES

Express Post Next Day Guarantee Currently Suspended

Express Post is still operating and remains the fastest postal delivery option, but currently Australia Post have suspended their next-business-day guarantee for the time being until further notice.

For more info please visit here.

INTERNATIONAL POST

We are not posting international at the moment, although we hope to in the future.

FUNDRAISING SCHOOLS

Your purchase is sent to the school.
Please follow this link for more information on this.